Due to a national interprofessional strike, the SNCF traffic is severely disturbed. Find all information about the train traffic, ticket exchange and refunds.

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AVIS car rental :

From 2 to 22 December 2019, OUI.SNCF customers can book a AVIS vehicle via the OUI.SNCF website for rental departures between 2 December 2019 and 5 January 2020 included in France and Europe. Rentals can have a duration of 1 to 30 days. Offer not combinable with other offers. Offer valid for any vehicle category except AVIS Prestige and subject to availability.  Offer subject to availability of vehicles at the time of rental. The usual rental conditions, particularly regarding age, driver qualification and payment, must be respected (refer to the brochure of the General Conditions of Rental).

Travel by bus :

From price per person, for a one-way bus trip, on a selection of destinations and on certain dates, subject to availability. Online payment by credit card. Offer not combinable with any other promotion in progress. For a journey with isilines or Eurolines, the ticket is changeable up to 6 hours before departure for a fee. The city of departure or arrival can not be modified. In case of cancellation more than 48 hours before departure: 25% of the total amount of the ticket will be lost (minimum fee 10 euros), between 48 hours and 6 hours before departure: 50% of the total amount of the ticket will be lost (minimum fee 20 euros), less than 6 hours before departure (or in case the passenger does not show up at departure), lost or stolen ticket: no refund. For a journey with Ouibus: modification or cancellation of a non promotional ticket is possible up to 30 min before the departure time. Reimbursement in voucher. Modification and cancellation: free of charge on the Ouibus.com site or application, with 5 euros of fees at the counter, 10 euros of charges by telephone, as well as any difference in price between your original reservation and your new reservation.

Exchange and refund :

The OUI.sncf app :