We can help you
We can help you
Chat, email, social networks, phone... Contact us at any time, we will be happy to answer you. Find us quickly thanks to the bubble present all along your journey!
Frequent questions
- Sales opening
- Can I indicate an option on a ticket and pay later?
- Why is the train that I want to book not displayed?
- How can I receive a receipt (invoice) for my order ?
- My payment was rejected, How can I proceed?
- How can I select my seat?
- How do I exchange my train ticket ?
- How do I cancel my train ticket ?
- Reservation Express
- Where can I find my order reference?
- My Orders
To view or make changes to your orders
- Fares Calendar
the best fares in a range of tariffs
- Partner cards
Save money with SNCF cards
- Traffic news
For real-time traffic news
Chat to an advisor
Our Sncf sales channels
You can find a point of sale or an SNCF terminal.
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