Identity theft is affecting many commercial websites. All you need to know to protect yourself is set out here:
OUI.sncf never asks you to send us your personal details by email or text message.
All emails we send you will come from an address that ends in:
Please delete any emails that end in another address.
These emails may look like a OUI.sncf email and direct you to a website that looks like OUI.sncf.
If you receive this type of email, here is what to do to project yourself:
Phishing is a technique computer fraudsters use to gather personal information via fraudulent emails (ads, spam, etc.) or text messages (SMiShing), in order to steal your identity, extract money from you and, more generally, commit an offence.
Examples of private information targeted:
If you have received one of the emails described above, follow our advice to protect yourself:
All emails we send you will come from an address that ends in “@OUI.sncf” or “@newsletter.OUI.sncf”. If you receive an email from a different address, ignore it and delete it from your system.
The links in the emails we send you will all take you to the OUI.sncf website. Do not click on any links that direct you to another website. Ignore the email and delete it from your system.
A virus may have been installed on your computer.
Keep your anti-virus up-to-date and run a scan.
If you have any doubts about the identity of the sender of an email or text message you have received, or you think you are the victim of a phishing attempt related to OUI.sncf, please notify us by email.
Select the subject “A train journey”, the reason “A pre-travel complaint” (site operation)”.
We will email you asking you to send us the phishing email you received.
If you have received a phishing email that does not relate directly to OUI.sncf, you can report a page at:
MAJ le 07 décembre 2017 à 15:28