How can I receive a receipt (invoice) for my order ?
You are traveling with an e-ticket and you need proof to send to your company's accounting department or to your tax administration ?
The proof of travel documents allow you to certify that your trip has been completed, and that it has not been canceled. It is therefore issued 24 hours after the trip (outward and return) :)
It is not to be confused with an invoice. Please note that VAT is not deductible for transport services (rail, air, road).
For this reason, no invoice is issued.
How do I get my proof of travel ?
Whatever the case, your cardboard ticket serves as proof.
How to obtain proof for a TGV INOUI & INTERCITÉS e-ticket ?
• Request a proof 24 hours after the trip by consulting the 'My bookings' tap.
• Or receive it automatically by email, subscribe to the free service! Thanks to this service, you will automatically receive an email 48 hours after the arrival of your last trip.
Travel proofs remain available in the 'My Bookings' area for 2 months (on the app) or for 1 year (on the website, if you have a Customer Account. If you do not have one yet, create it from this link).
The proof of travel is now available for 5 weeks for TER tickets. You can find it by viewing your order via the order search via this link.
How to obtain travel proof for other carriers? (OUIGO, Eurostar, Thalys, Lyria, etc.)
Whether it is a cardboard ticket (paper format) or an e-ticket, both serve as proof.
How do I get a travel proof of my Bus journeys?
Go to "My tickets" in the BlaBlaBus menu, enter your reservation reference as well as the email address used when booking to obtain your proof.
Your ticket serves as proof.
Can't access your proof of travel ?
• Make sure you have made your outward and return trip to have access to the proof
• If you are on your customer account and you do not have access to your proof of travel, log out and access your proof from the "My Bookings" link, indicating your travel file reference and the associated name (the proof is accessible during 2 months).
Last modified at Tue, 12/29/2020 - 17:12
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