Version Bêta
Vous accédez à cette page dans sa version bêta. Si vous souhaitez afficher la version normale, cliquez ici

Need proof of purchase (for your Accounts department, for example?) Here’s how it works!

Whatever the case, your paper ticket serves as proof of purchase.

For e-tickets it depends on the carrier:


You can request proof of purchase 24h after completing the trip via the My bookings section.

 Clever tip: to receive your proof of purchase automatically

by email, sign up to the free service!

 NB :

  • Proof of purchase cannot be issued before your journey.

  • They remain available in the My bookings section for two months (via the app) or one year (via the site, if you have a Customer Account).

  • proof of payment is not available for regional TER tickets.

FOR OTHER CARRIERS (Eurostar, Thalys, Lyria, etc.):

Both e-tickets and paper tickets serve as proof of purchase.

MAJ le 04 janvier 2019 à 17:01

See similar questions

All our Help topics


  • Booking
  • Before departing
  • Offers and services
  • After-sales
  • Payment and ticket collection
  • Customer account and loyalty programmes
  • Legal information