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Booking confirmation

For all orders placed on you will immediately receive an order confirmation message with your 6-digit booking reference.


Check of your order, printing tickets, cancellation will only be possible on the site of your purchase.

If you bought your ticket on this website of, these operations can not be performed only on this site.

Retrieving your booking on

Lost your booking reference?


Use our “Find your booking reference" search form in the help pages.


You will then receive a confirmation e-mail.


The booking confirmation message is generated automatically after the purchase and cannot be resent.


Your booking reference is not recognised?


Your booking reference comprises 6 alphanumeric digits.


Enter your booking reference in lower case without spaces, punctuation marks or any other characters.


Enter the name in which the order was placed exactly as it was entered when making the booking.

MAJ le 01 août 2017 à 16:00

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All our Help topics


  • Booking
  • Before departing
  • Offers and services
  • After-sales
  • Payment and ticket collection
  • Customer account and loyalty programmes
  • Legal information