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You wish to obtain a refund? You’re in the right place :)

To find out everything concerning our refund process, look for the category that best matches your request so as to work out what steps to take next.

You can make a refund request due to:

  • An exchange: to find out what action to take, please look at our special FAQ
  • A cancellation: to find out what action to take, please look at our special FAQ
  • A complaint following a lengthened journey or a booking on our site: to find out what action to take, please look at our special FAQ.

MAJ le September 12, 2017 à 3:31 PM

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